Let's Crystal It, Inc is proud to sell only the highest quality of merchandise.  We use an extremely strong adhesive but, occasionally from normal use, some crystals may fall off.  We offer a 6 month warranty for crystal loss on any faceplates.  You can send your phone or faceplate back to us with a check for $8.95 USA/ $24.95 International to cover shipping and we will replace any crystals free of charge.

If you do not want to send us your Faceplate, then click on Picture below to purchase more crystals.

 We do not fix any broken faceplates, only loss of crystals. (if no check is included with product, we do not ship product back until we receive payment)  This warranty is good for 6 months from the date of purchase.

Let's Crystal It is not responsible for merchandise that is sent back that is not included in the warranty or merchandise that is sent without the return shipping fee.  All packages that do not meet the warranty criteria will be refused.   

  We recommend using a tracking method & Insurance.  Let's Crystal It is not responsible for loss or damage of return shipments. ( Please pack product in box with bubble wrap).  

Please send Faceplates to: